Privacy Policy

Privacy Policy – Mentor Aditya Jain Academy Private Limited
 
Last updated: 11-11-2025
 
Mentor Aditya Jain Academy Private Limited (“Company”, “we”, “us”, “our”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store and share information when you:
 

• visit or use our website, mobile site or application (“Service”),

• purchase or use our courses, programs or other products, or

• communicate with us by phone, email, WhatsApp or social media.

 
By using our Service, you agree to the terms of this Privacy Policy.
 
 
1. Information We Collect
 
We collect information in three main ways:
 
a) Information you provide directly
 
When you fill forms, create an account, purchase a course, contact us or chat with our team, we may collect:
 

• Full name

• Email address

• Phone / mobile number

• Postal address (if required for billing or communication)

• Login details (username, password)

• Payment-related information (processed through secure payment gateways)

• Any other information you voluntarily share (queries, feedback, reviews, support messages, etc.)

 
b) Usage Data
 
When you use our Service, we may automatically collect:
 

• IP address, browser type and version

• Device information (device type, OS, unique device identifiers)

• Pages visited, time spent, referring pages, clicks and other interaction data

• App usage information (if you use our app)

 
c) Cookies and Similar Technologies
 
We use cookies, web beacons, pixels and similar technologies to:
 

• remember your preferences and login

• understand how you use our Service

• improve site performance and user experience

• run analytics and certain marketing campaigns

 
You can control cookies through your browser settings. However, blocking some cookies may affect how our Service works.
 
 
2. How We Use Your Information
 
We use your personal data for the following purposes:
 

• To provide, operate and maintain our courses, app and website

• To create and manage your User account

• To process your payments and complete your purchases

• To communicate with you about classes, updates, reminders and support

• To send you important information about changes to our terms, policies or features

• To send you (only if you agree or as allowed by law) marketing messages about our courses, offers and events

• To respond to your queries, feedback and support requests

• To monitor, analyze and improve the performance, content and security of our Service

• To prevent fraud, abuse, illegal activities and to enforce our terms and policies

• To comply with legal and regulatory requirements

 
 
3. Legal Basis for Processing (for users where applicable)
 
Depending on your location, we process your personal data on one or more of the following legal bases:
 

• Your consent

• Performance of a contract with you (for example, when you buy a course)

• Compliance with legal obligations

• Our legitimate interests (such as improving our services, preventing fraud, and running our business)

 
 
4. How We Share Your Information
 
We do not sell your personal data. We may share your information only in these situations:
 

• Service Providers: With trusted third-party vendors who help us operate the Service (hosting, payment gateways, analytics, communication tools, etc.) under confidentiality obligations.

• Business Transfers: In case of a merger, acquisition, reorganization, or sale of assets, your data may be transferred as part of that transaction.

• Affiliates & Partners: With our group companies or training partners, only when necessary to provide you services or offers.

• Legal Requirements: When required by law, court order, government authority or to protect our rights, safety of users or the public.

• With Your Consent: In any other case where you have clearly agreed to such sharing.

 
 
5. Data Retention
 
We keep your personal data only as long as necessary:
 

• to provide the Service and courses you have requested,

• to comply with legal, accounting or reporting obligations, and

• to resolve disputes and enforce our agreements.

 
Usage data may be kept for a shorter or longer period as necessary for security, analytics and improvement of our Service.
 
 
6. International Transfers
 
Your information may be processed and stored on servers located outside your state or country, including outside India. We take reasonable steps to ensure that your data is protected in accordance with this Privacy Policy and applicable laws.
 
 
7. Security of Your Information
 
We use commercially reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, misuse or alteration.
However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
 
 
8. Children’s Privacy
 
Our Service is not intended for individuals under 18 years of age.
We do not knowingly collect personal information from anyone under 18. If you believe your child has provided us with personal data, please contact us so we can remove it.
 
 
9. Your Rights & Choices
 
Depending on your location and local laws, you may have the right to:
 

• access the personal data we hold about you

• correct or update your information

• request deletion of your data (subject to legal obligations)

• object to or restrict certain processing

• withdraw consent where processing is based on consent

• opt out of marketing communications at any time (using the “unsubscribe” link or by contacting us)

 
We may need to verify your identity before responding to such requests.
 
 
10. Third-Party Links
 
Our Service may contain links to third-party websites, apps or services that are not operated by us. We are not responsible for their content, privacy practices or policies. We recommend you review the privacy policy of every site you visit.
 
 
11. Changes to This Privacy Policy
 
We may update this Privacy Policy from time to time. The updated version will always be posted on this page with the “Last updated” date.
Your continued use of the Service after changes are posted means you accept the updated Policy.
 
 
12. Contact Us
 
If you have any questions, concerns or requests regarding this Privacy Policy or your personal data, you can contact us through the details provided on our Contact page on the website or via:
 
Mentor Aditya Jain Academy Private Limited
Country: Rajasthan, India